Privacy policy.

Last updated Apirl 7, 2026.

Brand Hatchers Ltd (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit https://www.brand-hatchers.com or interact with our services.

If you have any questions, please contact us at info@brand-hatchers.com.

1. WHO WE ARE

Legal entity: Brand Hatchers Ltd
Registered address:
Quest House
St Mellons Business Park
Cardiff, CF3 0EY
United Kingdom

Brand Hatchers Ltd acts as a data controller for the purposes of applicable data protection laws.

UK Supervisory Authority:
Information Commissioner’s Office (ICO) – https://ico.org.uk

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal data collected through:

  • Our website

  • Any related services, marketing, sales, or communications

  • Events, analytics, and business operations associated with Brand Hatchers Ltd

If you do not agree with this Privacy Policy, please do not use our services.

3. INFORMATION WE COLLECT

A. Information collected automatically

When you visit our website, we automatically collect certain technical and usage information, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type, operating system, and system configuration

  • Language preferences

  • Referring URLs

  • Pages viewed, interactions, and timestamps

  • Approximate geographic location derived from IP address

This information does not directly identify you and is collected to support website functionality, analytics, and security.

B. Information you provide voluntarily

You may provide personal information such as:

  • Name

  • Email address

  • Company or role details

  • Information submitted through contact forms or enquiries

  • Marketing or newsletter subscription details

C. Cookies and similar technologies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyse website usage and performance

  • Improve user experience

  • Support marketing activities (where permitted)

Cookie usage is managed through a consent mechanism and explained in our Cookie Policy.

4. HOW WE USE YOUR INFORMATION

We use personal data to:

  • Operate, maintain, and secure our website

  • Respond to enquiries and communications

  • Improve our services and user experience

  • Analyse website usage and trends

  • Conduct marketing and promotional activities (with consent where required)

  • Comply with legal and regulatory obligations

5. LEGAL BASES FOR PROCESSING

Depending on your location, we rely on:

  • Consent (e.g. marketing communications)

  • Contractual necessity (e.g. responding to service requests)

  • Legitimate interests (e.g. website performance, security, analytics)

  • Legal obligations

  • Other lawful bases recognised under applicable Middle Eastern data protection laws, where relevant

6. SHARING YOUR INFORMATION

We do not sell personal data.

We may share personal data with:

  • IT, hosting, and analytics service providers

  • Professional advisors (legal, tax, accounting)

  • Regulatory authorities where required by law

  • Successors in the event of a merger, acquisition, or sale of business assets

All third parties are required to protect personal data and process it lawfully.

7. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred to and processed in countries outside your country of residence, including the United Kingdom, European Union, United States, and other regions.

Where required, we use appropriate safeguards, including:

  • UK International Data Transfer Agreement (IDTA)

  • EU Standard Contractual Clauses (SCCs)

  • Adequacy decisions or equivalent lawful safeguards

8. DATA RETENTION

We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy, including:

  • Operational needs

  • Legal, regulatory, accounting, or reporting obligations

Retention periods vary depending on data type and purpose.
When no longer required, data is securely deleted or anonymised.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

Data transmission over the internet occurs at your own risk.

10. YOUR PRIVACY RIGHTS

A. UK, EU & Switzerland (GDPR / UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

UK: https://ico.org.uk
EU
: https://edpb.europa.eu
Switzerland
: https://www.edoeb.admin.ch

B. United States – California (CPRA)

California residents have the right to:

  • Know what personal information is collected

  • Access personal data

  • Request correction or deletion

  • Opt out of sale or sharing (we do not sell or share personal data)

  • Limit the use of sensitive personal information (not used by us)

Requests can be made via info@brand-hatchers.com.

C. Middle East regions

Where applicable (including UAE and Saudi Arabia), individuals may have rights to:

  • Access and correction

  • Withdrawal of consent

  • Erasure of personal data

  • Objection to certain processing

We honour applicable local rights where legally required.

11. DO‑NOT‑TRACK & GLOBAL PRIVACY CONTROLS

We recognise legally required privacy preference signals (e.g. California Global Privacy Control). Traditional “Do Not Track” browser signals are not universally supported.

12. CHILDREN’S DATA

Our services are not intended for children under:

  • 13 years of age (United States)

  • 16 years of age (UK / EU)

We do not knowingly collect personal data from children.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.
The “Last updated” date reflects the current version.

Material changes will be communicated where required by law.

14. CONTACT US

📧 info@brand-hatchers.com
📬 Brand Hatchers Ltd
Quest House
St Mellons Business Park
Cardiff, CF3 0EY
United Kingdom